Heal · Integrate · Transform
Dear Friends,
We are deeply grateful to every patient, colleague, and partner for your trust and support. It is because of your companionship that we are able to uphold our founding belief — Do Good and Do Well with Love — and stay steadfast in our mission to advance health in an ever-changing world.
Heal – Safeguarding the Dignity of Life through Excellence and Compassion
"Healing" is where everything begins.
From women’s and children’s health to general medicine and surgery, from imaging and diagnostics to rehabilitation, we continually pursue higher professional standards and deeper humanistic care. We keep advancing clinical quality and safety while enhancing the patient experience — through digital guidance, transparent communication, and timely follow up care — so that every encounter reflects trust and warmth.
Our key growth engines, the Cancer Center and Brain Health Centers, are driving both academic innovation and clinical excellence. The introduction of cutting-edge technologies such as the Ion robotic bronchoscopy platform, the Da Vinci Xi and single-port surgical robots, allows us to deliver more precise, minimally invasive, and safer treatments.
The essence of medicine is not only to cure diseases, but to heal lives and illuminate dignity.
Integrate – Building a Unified Health Ecosystem through Systems and Digitalization
We continue to deepen our "1 + X" strategic model:
The "1" represents our core United Family general hospitals — the centers of clinical excellence, research, and academic leadership; the "X" encompasses specialty hospitals, clinics, online medical services, rehabilitation, and home care — together forming a comprehensive health network that supports every stage of life.
The planned Beijing United Family International Hospital (2029/2030) will serve as a flagship for scientific research and innovation. Shanghai focuses on specialty development and operational efficiency, while the Greater Bay Area — in collaboration with Heal Medical and the Hong Kong Integrated Oncology Center — is developing a cross-border integrated healthcare system centered on innovative therapies, oncology care, and assisted reproduction.
Our UFH Prime Membership Program is expanding nationwide, connecting prevention, diagnosis, treatment and rehabilitation through digital and AI-enabled care. Telehealth and online platforms allow our high-quality healthcare to transcend geographical boundaries.
Integration goes beyond systems — it builds trust, connecting doctors, patients, families, and communities into a shared health ecosystem.
Transform – Redefining Value through Innovation and Culture
We are accelerating intelligent transformation powered by AI and data — enhancing clinical decision-making, medical imaging, record management, and operational analytics — to truly empower both doctors and patients through technology.
At the same time, we are driving cultural and organizational transformation: fostering an open, collaborative, and trusting environment. Through cross-regional learning and rotation programs, more of our colleagues are growing with clarity of purpose and a sense of achievement.
Transformation means evolving from system building to value creation — from excellence to greatness.
Heal compassionately. Connect trustfully. Transform innovatively — Let us continue to work together to create a healthier, more open, and more hopeful world in our everyday lives.
